Lotu help center

For a campaign, application, delivery or payment concern, sign in and open the collaboration’s Support and exceptions section. An active case pauses payment changes while authorized staff review it.

In Account and data, you can download a private JSON copy of your Lotu data, request a correction or request account closure. Closure waits for active obligations, revokes access and preserves required marketplace and audit history.

This environment is a sandbox. It does not move real money, and a public support inbox and final retention policy are not configured yet.